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酒店文职人员英文个人简历

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  SUMMARY OF QUALIFICATIONS:

  Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.

  Detail-and goal-oriented.

  Function well in high-stress atmosphere.

  Knowledgeable on both EECO and APTEC computers systems.

  CAREER HISTORY

  1992-Present THE OLIVER HOTEL,Whitewater,KS

  Hotel Clerk

  Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite rentals.Inspected rooms.

  1988-1991 WALDEN HOTEL,Walton,KS

  Hotel Clerk

  Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.

  1986-1987 WALDEN HOTEL,Walton,KS

  Sales Associate

  Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.

  1983-1985 BETHEL COLLEGE,North Newton,KS

  Secretary

  Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.

  EDUCATION

  BETHANY COLLEGE,Lindsborg,KS

  Bachelor of Science;Sociology,1983

  PREFERENCES

  Furnished upon request.

  Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.

  Education is de-emphasized because candidate's work history is strong.

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